Data breach may have leaked some Bank of America customers' information
Some Bank of America customers may have had their information leaked after a data breach at Infosys McCamish Systems LLC (IMS).
IMS provides services for deferred compensation plans, including plans serviced by Bank of America.
In a Notice of Data Breach letter, IMS said on or around Nov. 3, 2023, its systems were hacked. On Nov. 24, 2023, IMS told Bank of America that the data of customers with deferred compensation plans may have been compromised.
To clarify, Bank of America was not hacked. IMS was hacked, which may have compromised the data of some Bank of America customers.
"Bank of America's systems were not compromised," the company said in the Notice of Data Breach letter. "It is unlikely that we will be able to determine with certainty what personal information was accessed as a result of this incident at IMS."
IMS said the following information may have been compromised:
- First and last name
- Address
- Business email address
- Date of birth
- Social Security number
- Other account information
WRAL News is working to learn how many North Carolina customers were impacted by this breach.
Bank of America will provide a two-year membership for Experian IdentityWorks, an identity theft protection service, to those who may have been impacted by the data breach. To enroll, you will need the activation code and engagement number, which is provided in the letter sent to affected customers. You can enroll at experianidworks.com.
IMS recommended that you review your credit reports and account statements from the past 24 months. Notify your financial institution of any unauthorized transactions or incidents of suspected identity theft.
