Paytm, once India’s hottest startup, sees its stock fall 80% since market debut

New Delhi (CNN) — Paytm, once the hottest of India’s startups, has seen a stunning fall on the stock market since last week, extending a plunge that has wiped nearly 80% off its value since it went public in the country’s biggest IPO in 2021.

Posted 11:13 a.m. Feb 2 — Updated 5:04 a.m. Feb 5

Diksha Madhok

, CNN

CNN — New Delhi (CNN) — Paytm, once the hottest of India’s startups, has seen a stunning fall on the stock market since last week, extending a plunge that has wiped nearly 80% off its value since it went public in the country’s biggest IPO in 2021.

Shares of the hugely popular digital payments company have crashed by the daily maximum allowed in Mumbai for three days in a row as of Monday, even though India’s stock markets have been touching new all-time highs. Paytm is down 42% since Wednesday’s close of trading and is almost 32% lower this year.

The company has struggled since its disastrous market debut in November 2021, when it failed to convince investors that it could become profitable in the face of growing competition from homegrown rivals and American tech firms.

It also landed in hot water with regulators — two years ago, the central bank barred its banking arm from signing up new customers.

Paytm stock is now trading at just 438 rupees (around $5) a share. The crash over the past two days has wiped out $2.4 billion in market capitalization alone, leaving the company worth just $3.3 billion.

The latest plunge came after India’s central bank cracked down further on its business.

The Reserve bank of India (RBI) on Wednesday ordered Paytm Payments Bank to stop taking deposits, along with other key services, citing “persistent non-compliances.”

Since the notice, which caught India’s tech community by surprise, Paytm has swung into fire-fighting mode to try to calm investors and its 300 million-plus customers.

But its assurance that it is taking “immediate steps” to comply with regulators as well as a conference call held after market hours on Thursday have failed to stop the meltdown.

The RBI order is a “reputational risk to the overall Paytm business and casts doubt over the visibility of [its] business performance in future,” said Manish Chowdhury, head of research at brokerage StoxBox.

Paytm launched its payments bank in 2017 as a joint venture with founder Vijay Shekhar Sharma. At that time, it could accept deposits but not lend money to customers.

In the Thursday call, Sharma said the central bank’s action “is more of a speed bump,” and that going forward Paytm will work only with other banks.

The company also denied media reports it is being investigated for money laundering by India’s financial crime fighting agency.

“Neither the company nor its founder and CEO are being investigated by the Enforcement Directorate,” it said in a filing on Sunday. “In the past, certain merchants/users on our platforms have been subject to enquiries and on those occasions, we have always cooperated with the authorities.”

Paytm’s app became a household name in the country in 2016, when Indian Prime Minister Narendra Modi suddenly banned the country’s two biggest currency notes — around 86% of the country’s cash at the time — with the aim of cracking down on tax evasion and illegal wealth.

The move was hugely disruptive for the economy, but it helped Paytm grow at an explosive rate: The company signed 10 million new users within a month. It made us “a folklore name in this country,” Sharma told CNN in 2019.

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